Terms & Refunds

Last updated: 4 November 2026

By joining ColtSMP Network or purchasing from our store you agree to these terms, our server rules and our privacy policy.

Who we are

ColtSMP Network is run by NotRohitMC, an individual based in India. Contact: support@coltsmp.fun.

Age

You must be 13 or older. If you are under 18 you need your parent or guardian's permission to buy anything, and the card holder must be an adult.

Purchases

Tebex is the seller and merchant of record for all store purchases. Payment, invoicing, taxes, withdrawal rights, refunds and chargebacks are handled by Tebex under its Terms and Privacy Policy. We never see or store your card details. We deliver items in-game to the Minecraft username entered at checkout. Check that username before you pay.

Refunds and withdrawal

Purchases are digital items delivered instantly. At checkout you agree to immediate delivery and waive the right of withdrawal, as shown by Tebex. Refund requests go through Tebex. This does not affect rights you have under mandatory consumer law.

Crate keys

Crate keys give random rewards. Keys can also be earned in-game without paying. Drop rates are shown in-game on each crate. Rewards only speed up obtaining items that can also be earned in normal gameplay. Ranks and keys never grant items or enchantments that are impossible to obtain otherwise.

Bans and chargebacks

Players who break the rules can be banned. A ban removes access to the server. Purchases are not refunded because of a ban. Chargebacks and payment disputes may result in a ban. You can appeal a ban as described in the rules.

Server changes or closure

We may change, move or close the server or its features. If that happens, refunds follow Tebex's terms and applicable law. We make no further refund promise.

Mojang and Microsoft

ColtSMP Network is not affiliated with Mojang or Microsoft. We aim to follow the Minecraft EULA and Commercial Usage Guidelines.

Liability and governing law

The server is provided as is. To the extent allowed by law, we are not liable for loss of in-game items or downtime. These terms are governed by the laws of India. Mandatory consumer protection rules of your country of residence remain unaffected.

Changes

We may update these terms. The date at the top shows the latest version.